August 21, 2024

Avianca Name Change Policy: Process & Fee

Avianca Name Change Policy

Avianca Name Change Policy

Learn about Avianca name change policy, including the process and any applicable fees. Ensure your travel plans go smoothly with our comprehensive guide!

Do you want to correct/change your misspelled name on the Avianca ticket? As per the Avianca Airlines name change policy, altering the incorrect name is obligatory. Furthermore, you need to ensure that your complete name on the flight ticket must be similar to the name mentioned on your government-issued identification documents. 

The airline understands your incorrect name issue, therefore, to offer your flexibility, it provides different mediums to request Avianca change name on ticket. Go through the below-highlighted sections attentively, to understand more about the policy, processes, fees, etc. 

Avianca Airlines Name Correction Policy: Guidelines To Consider 

According to the Avianca name change policy, your name on the booked air ticket must match the name shown on your official documents or passport. Moreover, there are various terms and conditions that must be abided by the travelers while requesting a name modification. Some of the significant regulations are as follows:

  • Travelers can make only one name alteration per ticket. 
  • The airline allows passengers to change/correct only up to three letters in their first, middle, or last name. 
  • Passengers can use the name change policy to request name amendments due to legal reasons such as divorce or marriage. 
  • In case of significant name modification, you may be required to cancel the booking and reserve a new ticket utilizing the correct details. 
  • Furthermore, transferring Avianca flight tickets from one person to another is prohibited. 
  • If a passenger wants to correct the last name on the flight ticket, he/she may have to pay the Avianca name change fee
  • As per the policy, travelers are permitted to change name up to 3 hours prior to the scheduled departure. However, if a passenger is traveling within Colombia, they are allowed to request a name modification up to 2 hours before their departure. 

Paperwork Needed To Change Name On Avianca Airlines Ticket 

Despite the type of name alteration you want, presenting the official documentation is essential. Here is the list of the documents you need to submit:

  • A passport
  • Copy of a marriage certificate if the name change is requested due to marriage
  • Divorce decree or court orders if you want the alterations due to divorce or adoption
  • Government-issued identification documents as per the requirement

What Types Of Name Correction Does Avianca Airlines Permit?

As per the Avianca name change policy, passengers can request different types of name alterations. To understand more, go through the table mentioned below:

Reversed First and Last Name Tavelers whose name on the ticket is inverted ( reversed first/last name), can rectify it. They can use the official website, customer support number, visit the airport counter, etc. 

Name Change Due To Legal Reasons If your last name on the official marriage or divorce documents differs from the name mentioned on your ticket, correct it. You need to present official documentation like marriage certificate or divorce decree to support the modification. 

Remove/Add Nicknames Flyers who want to rectify, add, or remove their nicknames can use the official website. If the reservation is made from the third-party, you need to contact them for the correction. 

Minor Spelling Mistakes The airline permits flyers to make Avianca change name on ticket due to minor spelling or typographical errors. 

How Can I Correct/Change Name On Avianca Air Ticket? 

There are various mediums to request that Avianca change name on ticket. You can use the official website or official customer support number to make the required alteration before your departure time. 

Option 1: Name Change On Avianca Ticket Via Website 

Want to request an Avianca name change online? Proceed using the following steps:

  • Foremost, visit the official Avianca Airlines website.
  • Secondly, head to the “Manage Booking” button.
  • Thirdly, mention your reservation code and last name in the provided fields. 
  • Now, select the flight ticket you need to edit from the list appearing on your screen. 
  • Mention the correct name and submit the government-approved identification documents for verification. 
  • Once all the updates are made, pay the applied Avianca name change fee
  • Finally, the airline will share the confirmation with you. 

Option 2: Correct A Wrong Name On Avianca Ticket Using Phone Call

Follow the step-by-step instructions to hassle-freely complete the name alteration process through a phone call:

  • Contact the Avianca Airlines customer support team at 1 800 722 8222. Alternatively, dial +1-800-865-1848, the flight experts number, for a swift response. 
  • Select a language and tap on the option to change the name.
  • Wait for a moment till your call gets connected with the live agent. 
  • Share your booking credentials, such as your confirmation number and last name.
  • Afterward, submit your government-approved identification documents to support the change. 
  • The agent will further assist you throughout the process. 
  • Whenever done, pay the Avianca name change fee, if any.
  • Lastly, the airline officials will forward you a confirmation email. 

What Is Avianca Airlines Name Correction Fee? 

Under the Avianca name change policy, if a traveler initiates the name correction process within 24 hours of initial booking, he/she doesn’t have to pay any cost. However, once the 24-hour grace period concludes, passengers have to pay the applied name change fee. Read the following points to know more about Avianca name change fee:

  • If you make changes to Avianca economy flight tickets, you may have to pay approximately between USD 100 and USD 250.
  • Changes made to business class fares may cost you around USD 75- USD 150. 

Can I Correct My Complete Name On Avianca Airlines Flight Ticket? 

No, altering a full name on an Avianca flight ticket is prohibited under the Avianca change name on ticket policy. It refers to the situation where travelers need to transfer their tickets to another person to make alterations due to legal circumstances. Therefore, swapping the ownership of the ticket is not allowed. In such cases, you need to cancel your flight and rebook it using the updated name. Get more details from the customer support staff. 

Final words 

Interestingly, under the Avianca name change policy, flyers can travel without mentioning their middle name on the ticket. However, they must ensure that their complete name on the ticket must be similar to the one written on the government-authorized documents. Even if you still have any queries or doubts, open the official Avianca Airlines website or connect with its customer care team at 1 800 722 8222. If the official number is busy, you can contact the flight experts at +1-800-865-1848 to quickly get your issues resolved.

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