Technology is gifting us new magic every day. Don’t you think “Hey, Siri” sounds like a magic spell from Harry Potter and Siri is a Harry Potter wand? Just a command in simpler words, and Siri will connect you on a call. 

New advancements in communication, such as VoIP and 5G, have improved functional and global connectivity. One such advancement in communication is VoIP.

Voice over Internet Protocol (VoIP) connects you to make voice or video calls. A getaway from traditional landline phones, VoIP provides multiple benefits, such as cost cutbacks, remote user connectivity and flexibility, scalability, portability, and reliability.

Everything comes with tweaks and perks. While VoIP systems have several benefits, they also have some drawbacks. 

• VoIP systems require a reliable and stable internet connection for better and more collaborative connectivity. 
• Unnecessary traffic causes latency and sometimes insufficient bandwidth, which hampers the quality of calls.
• Data shared over the internet is vulnerable and often prone to cyber-attacks, necessitating robust cyber security measures.

It’s essential to be aware of potential issues with VoIP solutions, such as VoIP echo, static, and VoIP dropped calls.

Echoes in VoIP Calls

Hello Hello Hello Hello Hello

We all have been mountaineering and have experienced echoes. But have you experienced echo while on a call? A big yes!!!

Experiencing the echo or reverberation of your voice while you are on a call is annoying, and what makes it worse is we often miss out on essential details shared during a call. 

But what causes VoIP echo?

• High Receivers Volume 

High volumes sometimes cause echoing in VoIP communication. The most common voice echo you might have experienced on a call is when the other person on the receiver’s end is on the loudspeaker and using a microphone.

In other words, the packets transmitted to the receiver end are played by a loudspeaker, and the reply from the receiver end is picked up by the microphone, causing an echo.

• Electromagnetic Interference

Communication and Electromagnetic waves are two similar chapters. The electromagnetic currents are hampered if any other electric device is kept too close to VoIP landlines or softphones. The reason is that electromagnetic field currents have more potential for these devices.

• Poor Wiring

Damaged cables or ethernet, poor wiring, and faulty connection may sometimes lead to echoes in communication. Poor quality splitters and cables lead to bouncing back of signals from where they were transmitted.

How to fix it?

• Try keeping your Softphones or VoIP landline phones away from devices with electromagnetic solid field currents.
• Check the cables often for wear and tear or water damage. If necessary, replace damaged equipment.
• Have the side not hear an echo on their phone, turn down the microphone or speaker volume, and then retest for echoing on the line.

Dropped Calls in VoIP

You are sharing something meaningful with the other person on call, and suddenly, the phone call disconnects. 

I know you hate this.

A wrong network or faulty SIM cards can cause a sudden call drop or disruption. This usually happens when a call procedure is initiated and transmitted to a virtual circuit. Weak wifi connections and slow network speed also cause dropped calls.

Some common causes for dropped calls

• Network Issue

Losing a signal will disconnect your call due to poor connectivity, lower or interrupted bandwidth, or block signals.

• Internet Speed

The internet connects our calls in VoIP. In the 5G timeline, slow network speed often causes lag in multiple situations, including communications, and prevents us from gaining essential life lessons.

• Up-to-date devices

The other cause is the ignorance of keeping up with new updates for software or hardware devices occasionally. 

How to fix it?

• Reboot your system if, in any case, your network was disrupted by any weather conditions.
• Try resetting your VoIP phones and provide your router with some handy configuration to avoid bandwidth overloading and reduce bandwidth consumption for unwanted applications.
• Try contacting your internet service provider and check whether the problem is from their end. 

Static in VoIP

Hello? How are you?

You might have heard annoying beeping or tones on the call that don’t make sense, and they aren’t yours or the other person’s at the receiver’s end. These noises are static, often experienced by us, be it because of any defect in hardware or any disrupting element between any two connecting devices.

What causes Static?

• Buzzing

As the name suggests, buzzing creates buzz whenever one or two more wires come in contact with any metal, causing a nuisance.

How to fix it?

• Find out if the fault is on your end or if there is a hardware issue on the service provider’s end.
• Look for if the problem is with just one device or one or more devices.
• Reach out to your Service provider for noise cancellation solutions.
• Provide your router with QoS configurations.

Wrapping Up

VoIP communication has undoubtedly been one of the most reliable advancements in communication technology. Still, issues like echoes, static, dropped calls, choppy audio, jitter, and latency raise many questions about the VoIP being practical.

However, if you are still continuously facing VoIP communication issues, let your service provider know about them, or try changing your VoIP service provider.